Cancellation policy

Dewy Dreams Membership — cancellation policy

The Dewy Dreams Membership is $9.99 per month. Your payment method is charged $9.99 when you subscribe and then $9.99 automatically every month on the same date, until you cancel. By subscribing you are authorizing those recurring monthly charges. There is no minimum term and no cancellation fee.

How to cancel

You can cancel at any time, and it takes about the same number of taps as signing up did. Open the Dewy Dreams App and go to Membership, then Manage subscription, which opens your secure account page, and choose Cancel.

You can also cancel by emailing juels@dewydreamsbalm.com from the address you subscribed with. We will process it and confirm by email.

Cancelling stops your next monthly charge. It does not cut you off immediately. You keep full access to the app through the end of the month you have already paid for.

Cancelling is not a refund

Membership payments are non-refundable once charged, including partial months. If you cancel partway through a month, that month is not refunded, not prorated, and not credited. You keep access for the remainder of the month you already paid for, and you are not charged again. Please cancel before your renewal date if you do not want to be billed for another month.

If something went wrong on our end, email juels@dewydreamsbalm.com and we will make it right where we can.

Failed payments

If a payment fails, we retry up to 3 times, 7 days apart. If all attempts fail, the subscription is cancelled automatically and you are notified by email.

Price and benefit changes

Membership pricing and benefits may change over time. We will email you before a change takes effect, and you can cancel before it applies if you do not agree.

Full membership terms and app privacy details: https://dewydreamsbalm.com/pages/app-terms-privacy